What is emplifi?

Emplifi gives you everything you need to close the CX gap and empathise with customer needs instantly, amplifying the right brand experiences at every touchpoint.

Emplifi Social Marketing Cloud unifies all the tools a global enterprise needs to succeed on social media. From analytics and listening to publishing and community care - it’s the most advanced way to manage social media today.

Enabling you to deliver modern commerce experiences your customers expect. In just a few clicks, users will be able to complete their journeys from discovery to purchase. It's the fastest path to more revenue.

Empower your contact centre with the automated tools to elevate customer experiences across the customer journey. Humanize the shopping experience, answer, coach, and guide consumers to increase sales and deliver continuous, intelligent care across the customer journey.

All on one visual dashboard, providing deep insights on product performance across social shops to help optimise business results.

Key eCommerce Integrations:

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