This privacy notice highlights how we, Tech Hubble Ltd, of 63 High Street, Chislehurst, Kent, BR7 5BE, United Kingdom (“Tech Hubble”, “we” , “us” , “our”) process your personal information (“you” , “your”) when you use our website or services.
This notice applies to:
This notice applies to you whether you act in your personal capacity or as an employee or agent of an organisation.
Generally, “personal information”, “personal data” or similar terms refer to any information that identifies you or relates to you. However, the exact meaning of personal information may be determined by the law of the country of your residence.
The following information will be processed which may be considered personal information:
Your user details when the sign up process is completed whether for membership or for use of our services. Which include and may not be limited to:
We may be unable to provide our services or respond to your enquiries unless you provide the relevant personal information, and some personal information will be mandatory for our compliance with the law.
Via online enquiry forms through the website, via emailed enquiries, general correspondence & via telephone enquiries.
We may transfer your personal information to our member companies, suppliers and other third parties in countries different to your country of residence. Generally, your information is held in the United Kingdom
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below.
1. To sign you up as a new member, partner or service user
Type of data: user details, contact details, activity records, details of your request
Lawful basis for processing including basis of legitimate interest
2. To assist and contact you in relation to your enquiry or to send you information which you have requested about our services if you contact us.
Type of data: user details, contact details
Lawful basis for processing including basis of legitimate interest
3. To maintain our relationship with you as a member, partner or service user and send you service communications regarding matters relevant to your use of our services and your engagement with us including, introductions, events, content, etc
Type of data: user details, contact details, device & browser data, activity records, usage data
Lawful basis for processing including basis of legitimate interest
4. To enable you to partake in a prize draw, competition or complete a survey
Type of data: Identity, Contact, Profile, Usage, Marketing and Communications
Lawful basis for processing including basis of legitimate interest
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business)
5. To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you
Type of data: Identity, Contact, Profile, Usage, Marketing and Communications, Technical
Lawful basis for processing including basis of legitimate interest
6. To use data analytics to improve our website, products/services, marketing, customer relationships and experiences
Type of data: Technical, Usage
Lawful basis for processing including basis of legitimate interest
7. To send you promotional information through various marketing channels including post, email, social media, telephone, SMS, etc. about our services and our organisation
Type of data: user details, contact details, usage data, activity record, email interaction data, device & browser data, third party data
Lawful basis for processing including basis of legitimate interest
8. To improve and develop our website and service functionality
Type of data: usage data, device & browser data, anonymised data
Lawful basis for processing including basis of legitimate interest
9. To ensure proper administration of our business
Type of data: user details, contact details, usage data, activity records, details of your requests, anonymised data
Lawful basis for processing including basis of legitimate interest
10. To share data with another organisation in accordance with the law for the purposes of a joint venture, collaboration, partnerships or similar event relating to our business.
Type of data: data necessary in connection with the event
Lawful basis for processing including basis of legitimate interest
We will rely on the information provided by you as accurate, complete and up to date, and we would appreciate it if you could inform us of any changes.
Generally, we will use your personal information to (1) deliver our website and services; (2) respond to your queries; (3) develop and promote our organisation, website and services; (4) ensure the security and technical availability of our website and services; and (5) comply with the law.
We will not share or disclose any of your personal information without your consent other than for the purposes specified in this notice or where there is a legal requirement.
We will generally not share your information except with (1) our third party service providers who may process personal information on our behalf, (2) our advertising, marketing and analytics partners, as explained above, (3) our member companies for the purposes set out above, (4) other third parties where you have provided your consent.
Our website may contain links to other websites, third party services and plugins. You should check the privacy statements of these third party providers before you use them as Tech Hubble is not responsible for how they may process your personal information.
We will keep your personal information for as long as is necessary for the purposes listed above or longer if required by law. Generally, we will keep your personal information for 6 years from collection or for one year after you ceased to be a member, partner or user, but often earlier deletion will be mandated by our retention policy. Please get in touch for more information.
Where you have consented to us using your details for direct marketing, we will keep such data until you notify us otherwise and/or withdraw your consent.
We maintain appropriate organisational and technological safeguards to help protect against unauthorised use, access to or accidental loss, alteration or destruction of the personal information we hold. We also seek to ensure our third-party service providers do the same.
We will endeavour to use the least amount of personal information as is required for each purpose.
Staff will access your personal information on a “need to know” basis.
We use cookies and similar technologies to capture online activity data when you access our website or interact with our emails. For further information on our use of cookies, please see our cookie notice.
If you would like us to stop sending you marketing communications and to process your personal information for direct marketing purposes, please let us know.
You can request to stop receiving our marketing communications at any time by clicking on the unsubscribe link at the bottom of each marketing message.
Under certain circumstances, you have rights under data protection laws in relation to your personal data to access any personal information that we process about you and to request information about:
If you wish to exercise any of the rights set out above, please contact us.
We only process your personal information in compliance with this privacy notice and in accordance with the relevant data protection laws. If, however you wish to raise a complaint regarding the processing of your personal data or are unsatisfied with how we have handled your information, you have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).
If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below.
If you are a resident of California, you have the right to access the Personal Information we hold about you (also known as the ‘Right to Know’), to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information above.
If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address below.
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
We use the following cookies to optimize your experience on our Site and to provide our services.
Cookies Necessary for the Functioning of the Website:
The length of time that a cookie remains on your computer or mobile device depends on whether it is a “persistent” or “session” cookie. Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device.
You can control and manage cookies in various ways. Please keep in mind that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser controls, often found in your browser’s “Tools” or “Preferences” menu. For more information on how to modify your browser settings or how to block, manage or filter cookies can be found in your browser’s help file or through such sites as: www.allaboutcookies.org.
Additionally, please note that blocking cookies may not completely prevent how we share information with third parties such as our advertising partners. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioural Advertising” section above.
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
Please contact Tech Hubble if you have any queries or concerns about how we use your personal data. You can contact us using the details above or the details of our representative below. We will try to resolve your query without undue delay.
E-mail: Info@techhubble.io
Last updated: 23rd July 2022
